Frequently Asked Questions
Dr. Ceph and Dr. View: Frequently Asked Questions
We were the first company to provide a melded image, where you see both hard and soft tissue at the same time. Our system is competitively priced, yet still gives you a high quality, highly functional, easy to use system.
No. The programs will perform best on a Pentium class machine with at least 128MB RAM and a 32MB video card. We recommend that the programs be used on a machine dedicated to the work-up and case presentation. We also recommend that you purchase your hardware from your local distributor, however, we can provide a complete system or any components that you can not find locally. We will configure the system according to our technical specifications and make sure there are no incompatibilities with the hardware and the software.
Yes, as long as you have some means of capturing a still image from a video stream. Snappy (Play, Inc.) is a very nice external video capture device which can be used to capture a still image. Video cameras, however, only have a resolution of 640x480 pixels. A good digital camera, such as the Sony DSC-D770, produces an image with a resolution of 1344x1024; approximately 5 times the resolution of a video camera.
Yes. We have designed Dr. Ceph to provide you with the ability to easily modify an existing analysis or create a new analysis. Different norms can be applied to the same variable used in different analyses.
Depending on the size of your practice, a 20GB to 40GB hard drive is sufficient. We recommend that all of a patient's images be permanently stored on recordable compact discs. Each disc would then be stored in the patient folder and the images removed from the hard drive. A CD-ROM recordable disc will hold about 300 high resolution images and they cost about $1 each. Using this approach, we do not need to compress the images which typically causes loss of image quality.
Yes. The demo versions of the programs are available on our demo page. With the demo versions, you will be able to sample all of the products' features using the images provided with the demo. The demo version will also indicate if your existing computer system will support our products.
Yes. Both programs are available in a networking version by purchasing Additional Workstation (Network) authorization.
Technical support is provided free of charge for 30 days. A software Maintenance Agreement is also available which will provide technical support and software upgrades on a yearly basis. The software Maintenance Agreement is $400 per year for Dr. Ceph and $350 per year for Dr. View.
Yes. Both programs were designed to be very simple to learn and use. If you would prefer to have one of our specialists train you and your staff, there is a small fee associated with this service.
There are some requirements and exceptions under the Internal Revenue Code, Section 44; but in most instances you should be eligible for this tax credit. Please consult your tax advisor or CPA to determine your eligibility.
Yes. The amount you save is dependent upon how fully you utilize our programs and the amount of time or money you are currently spending on the functions which our programs will replace. For example, by utilizing the digital camera, you will eliminate all photo processing expenses. The amount of time spent on cephalometric analyses is greatly reduced because it is only necessary to identify the radiological points on the computer monitor - the calculations are made instantly. The amount of storage space can be greatly reduced by photographing all models and storing the digital image on the patient's CD-ROM.
Yes. Our products were designed to increase patient acceptance of proposed treatment plans by utilizing state-of-the-art computer software and hardware.
Yes. When you do a dental or skeletal projection (VTO) in Dr. Ceph, we start by identifying the amount of hard tissue movement the practitioner expects to accomplish and then the computer morphs the soft tissue at a specified percent of hard tissue movement.
Yes. You will need to have a program to emulate Windows XP. Two options are Parallels (www.parallels.com) or Fusion (www.vmware.com).
